Hyatt Regency Sonoma Wine Country

“Great starting point to visit Santa Rosa/Sonoma/Napa”

This is an excellent starting point for exploring Santa Rosa, Sonoma, and Napa. We stayed here for a girls' getaway and were welcomed with wine at check-in, which was a lovely gesture. I used my GOH to secure an upgrade to a larger room, which was clean and offered plenty of space for us. The staff… Più

This is an excellent starting point for exploring Santa Rosa, Sonoma, and Napa. We stayed here for a girls' getaway and were welcomed with wine at check-in, which was a lovely gesture. I used my GOH to secure an upgrade to a larger room, which was clean and offered plenty of space for us. The staff was very helpful; we had an issue with the toilet not flushing, and while I was about to call the front desk, I ran into a housekeeping staff member who checked on it. By the time we returned to our room, the problem was resolved. I really appreciated the "brevi" machine in the lobby for sparkling water, though having to go down to the lobby each time was somewhat inconvenient. I suggest that the hotel add a machine on each floor to make it more accessible for guests, especially late at night. Breakfast was outstanding, and the staff at the Railroad Stop restaurant were warm and accommodating. On the downside, the daily resort/destination fee of $39.90 felt excessive and unwarranted. I had hoped that applying my GOH would waive the fee, but the front desk informed me that it could not be waived.

Meno

“Just another hotel…”

This is a nice hotel with updated rooms and bathrooms. Clean and quiet. Generally, the hotel is clean and in good condition. It is located right off of the 101 but road noise did not seem to be an issue. Convenient to downtown as well as the wineries in the area. There did appear to be a “rush hour… Più

This is a nice hotel with updated rooms and bathrooms. Clean and quiet. Generally, the hotel is clean and in good condition. It is located right off of the 101 but road noise did not seem to be an issue. Convenient to downtown as well as the wineries in the area. There did appear to be a “rush hour” around 3:30-4pm in and around the city so beware. Three complaints: First, it is ridiculous to charge $20/day for parking. It is a standard hotel location with plenty of parking. I would park on the street if I were to stay here again. Just no call for charging for parking other than a money grab. Second, the resort fee is also ridiculous, especially for the off season as the only real “resort” amenity is the very nice outdoor pool which was empty as swimming season was over. Everything else offered is standard for just about any level of hotel in this category. Third, upon check in at 3pm, we asked the two “hostesses” at the front desk for recommendations on nearby wineries given it was getting late in the day. They both looked at us as if we thought we were staying at the Hyatt Regency Sonoma Wine Country”!! Not one iota of information, no suggestions, no nothing. Really?? I would not stay here again for the cost as they seem to think that they are something that they are not. It’s just another hotel…

Meno