Hotel Westport Kansas City, Tapestry Collection By Hilton

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I checked it on Tuesday and checked out Thursday. My initial reaction to the whole shape of the building was “ This is odd, but OK”. I called to see if I was able to get in a little early and they were able to work with me and accommodate. The woman working the desk, Nicki, On Tuesday morning was s… Più

I checked it on Tuesday and checked out Thursday. My initial reaction to the whole shape of the building was “ This is odd, but OK”. I called to see if I was able to get in a little early and they were able to work with me and accommodate. The woman working the desk, Nicki, On Tuesday morning was so kind and sweet. When we walked in, she was being yelled at by a guest for hot water issues and handled it really well! We had hot water so not sure what that was about. We were in town for a funeral and found out she just lost a family member as well. -We are so sorry for your loss! The breakfast at this place was OK. They could use better quality hashbrowns. Pan fried hashbrowns would be better than the McDonald’s hash brown I got. Dinner options were slim Pickins at 5:30pm. We tried to order buffalo dip, but we informed that they didn’t have the ingredients and that the bartender didn’t know how to cook-He told us the Cook was on his way. We were talking with some other guests and they said they had a similar experience. You guys should really have a cook at all times when the kitchen is open. The next night, we saw Nicki EVERYWHERE! We saw her with a housekeeping cart going to clean a room, She poured us beers at the bar while the bartenders were gone for about a total of 10 minutes. She’s a hard worker! We came to the desk and asked for dinner recommendations and were greeted by another friendly face, think her name was Helen! Super sweet lady. They only had one elevator working, and we were told that the elevator company had been called, but never saw anybody come work on the elevator. The rooms were very nice and clean. We also felt extra safe With the security guard there when we went out for a late night bite. He walked us to our car. Thank you sir. The only thing that would bring me back to this property is Nicki and the rooms and convenient location. The restaurant could use some work on the food quality. -Chris and Laney

Meno