Embassy Suites By Hilton Miami International Airport

“Spacious and comfortable”

Really appreciated this hotel, starting with being given chilled water on the shuttle bus after a long flight. Swift check-in was heightened with the free cocktails offer, and we enjoyed those. The two bed queen suite was spacious, comfortable, well equipped, and we did not experience any noise dis… Più

Really appreciated this hotel, starting with being given chilled water on the shuttle bus after a long flight. Swift check-in was heightened with the free cocktails offer, and we enjoyed those. The two bed queen suite was spacious, comfortable, well equipped, and we did not experience any noise disturbance that others comment on. I guess, being an airport hotel, we were not surprised by planes flying overhead, and they did not disturb our sleep! A good selection at breakfast set us on our way after a good night's stay.

Meno

“Beautiful hotel--Just don't leave anything behind”

I love ES and this was a very nice hotel. The reason for 2 stars off is the front desk. My son left behind a pair of jeans and Airpods (in the pocket) in the room. Unfortunately, we weren't able to call for over a week because we went on a cruise. On our day back to Miami, he called the front d… Più

I love ES and this was a very nice hotel. The reason for 2 stars off is the front desk. My son left behind a pair of jeans and Airpods (in the pocket) in the room. Unfortunately, we weren't able to call for over a week because we went on a cruise. On our day back to Miami, he called the front desk several times and was immediately hung up on. When he finally got through the woman said to file a claim online and immediately hung up. He went online and it said to contact the hotel's front desk. So he called them (fifth time) and told the woman what the website said she said he had to e-mail or something, she was very unhelpful and brusque--he was so upset at this point. I told him if the front desk has this kind of attitude towards a simple thing like this he needs to assume his pants/airpods are long gone. I've stayed at hotels all over the US and the world, unfortunately left things behind here and there. NEVER had a more convoluted way to find out something as simple as if housekeeping found a pair of pants in the room. Don't they have a lost and found? He didn't remember the front desk clerk's name but he called on Jan 5, 2025 between 7:30 - 9 in the morning. Hopefully the manager reads this and corrects their front desk staff.

Meno

“Loud with airport and train noise until at least midnight and rooms could use a little more TLC”

Staff were friendly and helpful, but the rooms could definitely use a little more TLC. I chose the hotel because it claimed to be “recently remodeled” and was within a reasonable distance from the cruise terminal. While my experience with the staff was great, the room could use a little more “rem… Più

Staff were friendly and helpful, but the rooms could definitely use a little more TLC. I chose the hotel because it claimed to be “recently remodeled” and was within a reasonable distance from the cruise terminal. While my experience with the staff was great, the room could use a little more “remodeling”. Their definition of remodeling must be a fresh multiple coats of paint over the old doors, walls, trim, cabinets, etc. painted by a child. In addition, the bathroom didn’t have an exhaust fan causing moisture to build up on the ceiling yo the point it formed droplets. We also located what appeared to be mold above the shower. While I understand that we are staying in a hotel next to the airport, there is some airport noise to be expected. If you plan on staying here, expect to hear train horns, and some type of banging/explosions throughout the night, strong enough to shake the room.

Meno