Jumana Bali Ungasan

“Unforgettable Stay at Umana Bali Exceptional Service From Siti and Adit”

Last week I stayed at Umana Bali, and it was nothing short of amazing!. We decided to splurge on an upgrade to a panoramic ocean view villa, and it was absolutely worth it. The view was breathtaking—truly something I'll never forget. A huge shoutout to Siti butler, who went above and beyond to take… Più

Last week I stayed at Umana Bali, and it was nothing short of amazing!. We decided to splurge on an upgrade to a panoramic ocean view villa, and it was absolutely worth it. The view was breathtaking—truly something I'll never forget. A huge shoutout to Siti butler, who went above and beyond to take care of us. She made our stay so effortless and enjoyable. The entire staff was fantastic, too. The breakfast team made sure each morning started on the right note with their warm smiles and thoughtful service. I also want to highlight Adit at the front desk he was incredibly attentive from the moment we arrived, he welcoming us with special welcome ritual with flower and traditional bracelets everything felt special, until our payment & check-out process and he made everything so smooth. The team even helped us arrange transportation to Ubud, which took all the stress out of planning. I can't recommend Umana Bali enough! It was such a memorable experience, and I can't wait to return for another incredible stay.

Meno

“Excellent resort. I will definitely come back again.”

Excellent resort. I will definitely come back again. The plus: 1. very good breakfast, excellent quality. 2. very friendly staffs especially Richard (our curator) who is always ready to help at any time of the day, Ms. Ade at the breakfast area, and all the other friendly staffs whom I am sorry I… Più

Excellent resort. I will definitely come back again. The plus: 1. very good breakfast, excellent quality. 2. very friendly staffs especially Richard (our curator) who is always ready to help at any time of the day, Ms. Ade at the breakfast area, and all the other friendly staffs whom I am sorry I do not remember their names. 3. Awesome villa, spacious and comfortable, just relax in the villa and enjoy life :o) 4. great Asian food for dinner at the commune restaurant. the minus: 1. once in a while can be noisy during daytime due to the big bus on the hilly road outside the resort area, playing the Indonesian terolet. To be fair, this problem is outside Umana management's control. 2. mosquitoes in the villa, make sure you lower the aircon temperature at night to "freeze" the mosquitoes and burn the mosquito coils a few hours before you go to bed and close the curtains to prevent lights in the villa from attracting the bugs/mosquitoes. 3. Helicopter's prying eyes during daytime, again, to be fair, this problem is outside Umana management's control. I managed to solve the mosquito issues on the second night and had a wonder rest. Overall, I love this resort and the staffs that make my stay so comfortable and relaxing, and I will definitely come back again in the future.

Meno

“Fantastic- must stay!”

What else to say except wow… we want to come back! Myself and my husband stayed for 7 nights to celebrate our first wedding anniversary and his 30th birthday. From the moment we arrived, it was fantastic. We were greeted in the beautiful lobby with welcome tea and a spiritual bracelet, given the mo… Più

What else to say except wow… we want to come back! Myself and my husband stayed for 7 nights to celebrate our first wedding anniversary and his 30th birthday. From the moment we arrived, it was fantastic. We were greeted in the beautiful lobby with welcome tea and a spiritual bracelet, given the most amazing room upgrade to the panoramic ocean view villa, and driven there in a buggy. The villa was the most gorgeous place we have ever stayed. Stunning view of the ocean, private infinity pool and hot tub, the most amazing bathroom with deep marble bath and Japanese toilets, beautiful dressing gowns and the most comfortable bed I’ve ever stayed in. Breakfast was wonderful with great options. Two restaurants to choose from (our favourite was Commune) to explore Indonesian food. Morning 7:30am yoga class and a brand new modern gym. It says a lot that despite the wonderful facilities and location of the hotel, it was the staff who were made the biggest impression on us. Our personal curator Citta who we messaged daily on WhatsApp and was extremely helpful, waitresses Kristen, Nitya and Lia who were so friendly at breakfast and knew our names every day showing us to our favourite table. And the general responsiveness of staff to help with buggies around the resort, refreshing our room, bringing room service. They were so friendly and gave us the best service in any hotel we have ever stayed in- a true asset to the Hilton. We can’t wait to stay again one day!

Meno