Jumana Bali Ungasan

“The Perfect Getaway”

One of the best hotels I’ve stayed at (and we travel a lot)! We stayed for 4 nights for our anniversary. Myself, my husband and our 2.5 year old boy. From the moment we got there to the moment we left, i could not fault the staff at all. They would go above and beyond for us and make sure we always… Più

One of the best hotels I’ve stayed at (and we travel a lot)! We stayed for 4 nights for our anniversary. Myself, my husband and our 2.5 year old boy. From the moment we got there to the moment we left, i could not fault the staff at all. They would go above and beyond for us and make sure we always had what we wanted. They worshipped our son and were so attentive to him, he was treated like a prince. It was also a bonus to find out under 6 year olds eat and drink free, which we did not realise. A big shout out to Putra & Kristen (at the pool bar and restaurant) for just being totally awesome 🙏🏼💜 The villas and poolside area are beautiful and totally serene, we didn’t hear another person when we were outside. We did find some rubbish in the ice bucket from the people staying in the villa before us but that’s just being picky. We had the private bbq at our villa on our anniversary and it was exceptional. The food was also amazing every meal and the kiddies club was also good fun (just a shame under 4’s have to be accompanied by an adult, especially as it was so quiet in there). I read reviews before i went and a frequent comment was the there was no allocated sun beds on the beach for hotel residents and it was a long waiting time for the buggies to pick you up from villa, but i can confirm both of these issues have been noted as there are now beds at he beach and we never waited longer than 5 mins for a buggy. My only criticism would be, that i wanted to buy the beach bag that’s in every room to use, but they didn’t have any in stock, and they didn’t seem to be bothered. I would have happily of bought one that was already in the room but they didn’t offer this. Overall, i highly recommend Umana, it was the perfect getaway break we all needed. Thank you 💜

Meno

“Dream Trip Got Even Dreamier”

This has been the nicest resort and LXR that I have stayed at! This was our second stop in Bali this time. Incredibly nice staff, servers and bartenders. Free rides down to the beach and to the beach clubs. You also can get picked up too really easily. No complaints at all we just wish we could've … Più

This has been the nicest resort and LXR that I have stayed at! This was our second stop in Bali this time. Incredibly nice staff, servers and bartenders. Free rides down to the beach and to the beach clubs. You also can get picked up too really easily. No complaints at all we just wish we could've stayed more than the three nights.

Meno

“Exceptional Staff!”

We have travelled to many hotels before and Umana is certainly luxurious, with amazing grounds, views and a relaxing decor. The real stars are the staff, where they really go out of their way to pamper and spoil you. A sincere thank you to Eni, Anggi and staff at the Commune, where they spent time … Più

We have travelled to many hotels before and Umana is certainly luxurious, with amazing grounds, views and a relaxing decor. The real stars are the staff, where they really go out of their way to pamper and spoil you. A sincere thank you to Eni, Anggi and staff at the Commune, where they spent time looking for my lost earring and managed to find it! They also gave the kids a scarf to keep warm upon learning that they were feeling cold. The breakfast staff at Commune were wonderful too and were very attentive. Ira from the lobby was very professional and made us feel very welcomed upon check in and personally escorted us to the villa. We can’t wait to try out their fine dining restaurant, Oliverra!

Meno

“Very Noisy room.”

We were placed in a room 6 meters from a main road Very noisy. Asked to get moved had to Waite all day Told can swap at 3 pm still waiting. Not good enough Offered a floating breakfast. not good service at all. We would not recommend this place to stay