Grand Tirolia Kitzbühel - Member Of Hommage Luxury Hotels Collection

“Very good in these sad times”

I have been at this hotel three times in summer/autumn and was always very satisfied. This was the last time before the lock-down in November. I had to make my reservation on short notice and so the rate was not that low. But I found that the hotel is perfect concerning the covid-management, gave a… Più

I have been at this hotel three times in summer/autumn and was always very satisfied. This was the last time before the lock-down in November. I had to make my reservation on short notice and so the rate was not that low. But I found that the hotel is perfect concerning the covid-management, gave a nice upgrade and was still relaxed luxury like before. What I want to point out is that I was surprised how they managed a 5* breakfast despite the low number of guests and the general problems. It was a high-class mixture of buffet and a-la-carte. I hope to visit again but this is probably not possible before next year although I wish them the best.

Meno

“summer vacation in heart of Tirol”

We have spent in Grand Tirolia 8 nights with 2 teenagers in Juniors Suite located on second floor above the entrance to the hotel with very nice terace. This room offer master bedroom with king size for adults and sofa bed for kids. Bathroom with 2 sinks, bath, shower and separate toilet. Comfotabl… Più

We have spent in Grand Tirolia 8 nights with 2 teenagers in Juniors Suite located on second floor above the entrance to the hotel with very nice terace. This room offer master bedroom with king size for adults and sofa bed for kids. Bathroom with 2 sinks, bath, shower and separate toilet. Comfotable furniters. the only problem is lack of airconditioning in most of the apartments. This summer was pretty hot with temperatures over 30 C degress. Hotel offers garage and external parking for 10 Euro per night. We have dinner packaged with 5 course menu. Food was excellent (also breakfast). Waiting time between starters and main course was quite long - it tooks 2 hours each evening which was definitely too long. Restaurant was offering also 3 course menu bit it wasn't available when booking online.

Meno

“Great property with minor improvements needed”

Pros: -- a great property surrounded by beautiful nature -- clean, comfortable and beautifully equipped rooms with nice views -- excellent spa (despite some parts not operational due to Corona), great outdoor / indoor swimming pool incl. jacuzzi, and well-equipped gym (property also features room … Più

Pros: -- a great property surrounded by beautiful nature -- clean, comfortable and beautifully equipped rooms with nice views -- excellent spa (despite some parts not operational due to Corona), great outdoor / indoor swimming pool incl. jacuzzi, and well-equipped gym (property also features room with billiard and ping-pong) -- good restaurant & nice, comfortable outdoor terrace with nice views -- (individual / specific) a room upgrade + free parking based on HH Diamond status Contras: -- friendly yet a bit chaotic / forgetful (understaffed?) staff, particularly in the restaurant and specifically at breakfast (one needed to ask 3 times 3 different persons until accepted / received) -- breakfast could generally be better / more variety appreciated (often without / fairly limited pastry – needed to be specifically requested and brought to the table) -- long waiting time in the restaurant (understaffed?) -- careful when ordering “spaghetti with 5 shrimps”: two our dishes were served fully without shrimps (the most valuable component) normally to be on-side (we were just too hungry to wait any longer and accepted without complains) -- (individual / specific) minor items: no further benefits for Diamonds (no advice at check-in, no “usual” HH gifts in the room found such as welcome letter, wine / chocolate, bottle of water, …) but at least a cocktail voucher was received (1 cocktail per person per stay) upon a proactive request in the middle of the stay

Meno

“Since Hilton ownership poor Service”

Since the Hilton ownership the service got poor. No valet No bellman Dinner quality not good Untrained staff in the Restaurant No free WIFI The last night no shower gel, Toilet paper, coffee for the in room coffee maker